Chuck prides himself on his customer service and care! Here’s what some of his clients are saying about him!
“Charles has been fantastic from the beginning. We have a second home to sell and have already decided we will be contacting him soon.”
“My wife and I bought our first home when we first got married around 6 years ago. The experience overall was cumbersome and it was only just becoming digital by way of things to sign. So we had LOTS to sign at closing. Also, we were in the dark on some aspects of the purchase process, so we played by ear and went along. Fast-forward 6 years; this home buy was much smoother than what we anticipated. Chuck kept us informed at every step of the process–even way ahead in some parts. We felt in charge of the process (as best a client could be). Closing only took 45 minutes and was professionally informal, if you get what I mean. The day we met Chuck was the same day, only 10 or 15 minutes earlier we met another realtor who pretty much blew us off (probably thought we were young and too picky). We were not necessarily serious that day to commit to start officially looking for a home, but my wife and I immediately connected with Chuck. He was willing and able to take us on as clients, and make it happen…even though we were slightly picky -haha. Chuck was immediately genuine, authentic, and willing to help us find a home for what we were wanting. I’m sure lots of people don’t think twice about interacting with a realtor after a home buy, but my wife and I genuinely made both a professional and personal friendship with Chuck for years to come. Thank you, Chuck!”
A and D Coody
“We chose Chuck Malone because we trust him. His experience can really help guide the seller through the process of getting ready to sell, showing, and ultimately selling your home. Chuck’s team presented our home online in a very professional manner an really showed our home in it’s best light. Everything went extremely smooth. We followed Chucks professional advice in preparing our home for sale- and it worked! It was sold within 48 hours! Can’t get much better than that!”
P and J Young
“Chuck went above and beyond for me. I didn’t know what to expect, as it was my first time selling, but what he did for me was more than I could have ever asked for. He makes you feel like you’re his only client, even though you know he is super busy; he always makes time for you when needed. He made sure I knew what was happening every step of the way and made sure the process was flawless. He is the nicest guy you will ever meet and truly cares about each of his clients. I will recommend him to everyone!”
“We were referred to Chuck by a family member and are so grateful that we had the opportunity to work with him. He was communicative, well-informed, energetic, and always went above and beyond. He made the whole process so easy and stress-free. We were under contract within 10 days with a fantastic, top-dollar, offer. Thank you, Chuck! We could not be more pleased and will sing your praises to everyone we meet!”
“Charles Malone’s knowledge of the area we were interested in and suggestions of what to include in our offer were crucial in helping us to get our house!”
A and A Gifford
“I’ve not seen a realtor do more for his clients. He went beyond what was expected and we are very happy. An amazing person and realtor!”
“Chuck has gone over and above what any real estate agent should have to do for me. He was kind and professional and both helped me sell my home and buy a new one. With out his experience, I doubt either would have happened. I would use him again in a heartbeat — although, I don’t plan on moving for a very long time!! Thank you so much!”
“When we first met Chuck, he told us he could educate us in the home buying process so that by the time we bought a home we would feel completely comfortable doing so. That’s exactly how we feel. No one could make the decision of what home was best for our family except us, but Chuck gave us all the information necessary to feel great about moving forward with such an important purchase.
He was available whenever we needed him to answer questions, was very patient, and treated us like his only client. He never made us feel like a nuisance with our lack of knowledge in the home buying process.
Chuck supported us in what we thought we wanted, and then supported us when we changed our minds and went for something different. He offered pros and cons for every situation, enabling us to make a smart decision. He helped us to look ahead to determine resale value for properties so we could make a good investment with our first home. He advocated for us as a buyer, but also advised us in ways to maintain a positive relationship with the seller.
We would recommend Chuck Malone a million times over. Having a realtor who was trustworthy, honest, and very knowledgeable made this experience truly enjoyable.
Kevin & Hilary (Millennials and First-Time Home Buyers)
“My experience working with Chuck was absolutely amazing. He was recommended to me by several friends as ‘the best in town,’ and I can honestly say that he truly is. He has decades of experience in multiple facets of real estate, and it shows. He was a valuable source of information to us throughout our whole process. We almost did not use a realtor for our home building process, but I am so glad that we did. He was so attentive throughout the entire process and helped us with every step of the way. He came to all our appointments and stopped by the lot and checked on progress throughout the entire build. He stayed in constant communication with us and was immediately available for us every time we needed him. Whenever there were issues with the builder, he was always right there handling everything for us. He went miles above and beyond what was expected of him. He knew pretty much everything there was to know about real estate from his decades of experience, which made a huge difference. Years ago we had a realtor with little experience, which I can never imagine doing again. Having an experienced realtor makes a huge difference. And not least important, Chuck is an amazing person! Honestly one of the nicest, most genuine people I have ever met in my life .I would never work with anyone else, and I give him my highest recommendation.”
“Chuck was involved with the purchase of a residential lot on which we intend to build. It was during a hectic time of year for us, and Chuck was simply amazing. His professional attention to detail enabled us to continue with our business and not get bogged down in the details of the sale. He was clearly our advocate, yet such a great negotiator, that when the deal was complete, we paid less than the asking price but both sides felt good. I have worked with over a dozen realtors over the years, and simply cannot endorse Chuck Malone strongly enough. Thanks Chuck!”
T and L Lewis
“Working with Chuck has been an amazing experience and we are so grateful for all he’s done! As we went through the home buying and home selling experience- Chuck expertly helped us navigate the process and made it all seem so smooth and easy. He always openly communicated with us, and helped us feel as if we were his only clients. Chuck, you sir are amazing, your honesty and kind heartedness is refreshing, and my family will forever grateful for all you’ve done for us.”
“Chuck recently assisted us in the purchase of our first home. Being new to this, we experienced a variety of emotions, but Chuck led us through the entire process with the guidance of a counselor and the finesse of a truly seasoned realtor. He definitely knows what he is doing and helped us through every step of the process. He has a fabulous network of resources and is ready for any issue that may arise. We felt completely comfortable working with him and would refer him to any of our friends or family members.” J&H Ashworth, Gilbert, AZ
“When Sharon and I selected Chuck Malone as the realtor to sell our home, we quickly came to appreciate his industry knowledge, ability to market a higher priced home in a sluggish market and ability to help us keep perspective and “stay the course”. Chuck is the quintessential professional who goes above and beyond to address client needs. He truly invests himself. Most important, he delivers results. Not only did Chuck help us realize the goal of selling our home, he did it with grace and polish. We were confident Chuck was representing our interests well through all the steps involved in a successful real estate transaction. Chuck was an acquaintance prior to our work with him, now he is a trusted friend. If we have real estate needs in the future, rest assured our first phone call will be to Chuck Malone. Warm regards.” Todd and Sharon, Gilbert, AZ
“Dear Chuck, As you know this transaction is completed, it was a pleasure to work with a meticulous, punctual, true professional and most importantly a wonderful caring person.” FK, Phoenix, AZ, Realtor
“Thank you for making this process (short sale) the least painful as possible. I have already recommended you to a friend who is looking to short sale his home. You are what an agent should be-informative, communicative, and pro-active. Thanks!” – Brian T, Mesa, AZ
“I feel compelled to bring Mr. Malone under the spotlight for some amazing kudos. Meeting Chuck for the first time was MY hard realization that I could no longer do what I was doing and IT WAS “my first step” in hopes to “fixing” the disaster I was in. However feeling most devastated and much like a failure, it was time for me to swim a lot harder and get back on top of the game instead of feeling like I was completely under water with only one nostril poking out of the water (and my 9 year old daughter on my shoulders) allowing me to breathe (but only occasionally)….. I was introduced to Chuck Malone the beginning of October. Chuck immediately jumped into action and made this process seem so easy (and I know it far from easy for Mr. Malone) but more than that, he made me understand that what I was doing (short sale) wasn’t a “bad thing”, but probably the best thing and it was something I needed to do for both my daughter and I. Words cannot tell you enough how much his trust, professionalism and constant drive to see this thru is/has been appreciated. I had to give my house back after 10 years. I relinquished my only child’s “memories” of all her “firsts” in that house. I felt like I lost a huge part of my dignity. But in the end, I am so happy to say I gained a really great friend and the best contact person in the real estate business ever. Today, (merely 3 months later) my daughter and I are comfortably relocated in much more affordable accommodation, allowing us the ability to make our new beginnings together in our new home….. and this morning I signed what believe is the final paperwork which will allow us to move forward and realize that every “trial” has a reason and a meaning. Please make sure Chuck is acknowledged for the excellence that he provided and the astonishing service he provided. JK Realty is extremely lucky to have Mr. Malone on their team. I know I sure was when he was working on my behalf. Thank you again for everything Chuck.” S T, Gilbert, AZ
“You’re the best. I always feel completely confident and safe knowing that you’re driving!” Stacy, Peoria, AZ
“Chuck knows construction and also knows how to get builders to offer their best deals…I want him helping me and my kids when buying a new home. That’s just the professional side of Chuck Malone. He also is the most loyal of friend to his clients.” Nyle C, Mesa, AZ
“Karen and I decided you must be the BEST REALTOR EVER because you sold our house 3 times in 3 days !!!!” Lund J, Gilbert, AZ
“Chuck, You are simply the greatest blessings we were given while going thru such a difficult time in our lives. You made my short sale very painless and have continued your awesomeness and I need you to know how important that was and still is!! Thank you ALWAYS for your knowledge, assistance and valued friendship. We will begin our “search” the end of 2015.” J and S T, Gilbert, AZ
“Chuck Malone was our Realtor. He is the BEST! This would have not happened without him, believe me!” – Kaylee T, Gilbert, AZ
Within HOURS of putting our home on the market, we received several offers and one was accepted yesterday! Bye, bye our cute little home and hello to finding a new one! If you ever need a realtor, Chuck Malone is definitely your guy.
-Erin R., Gilbert, AZ
No Chuck. YOU are great!! Congratulations on clearing your inventory! That must be a good feeling but then again in your profession, I can see why wanting and needing an “inventory” is certainly a necessity and I have no doubt in time you will again have an impressive amount on your radar…. Helping people fulfill a dream by helping them find that perfect HOME!!
And for the record… “… you are the ONLY one I refer my friends and family too! I think everyone should be blessed with the experience and professionalism I was able to experience with Mr. Chuck Malone.” -Stacy & Jesikah, Phoenix, AZ (Stacey Turner, Project Accountant)
“I’m just waiting for December/January to roll around so I (you can help) me start looking for a house… this RENTING business is for the BIRDS. LOL” – Stacey Turner, Project Accountant
Thank you for everything you did! Best decision to choose Chuck as our realtor. If we ever move back to AZ, we’re definitely calling you! –E&J moving to Oregon.
Dear Chuck……Just wanted to let you know how very much we have appreciated your service. We met with our renters today and gave them their key. We have finished all we needed to do. (Except Duane is still over there fixing some kind of filter that was attached to the incoming water valve.) The gift of the Cutco was way beyond anything we ever imagined and then to have you give us a gift card for dinner was over the top. We feel we should be doing all those things for you because of your excellence and “above and beyond work” in getting us this wonderful deal. (We also recognize the Lord’s hand in it too.) Please know how much we have appreciated all you have done and the great care you have taken every step of the way. Thank you, thank you, thank you.
Our love and great appreciation,
Myrna and Duane
“Thank you for everything you’ve done for us!! I will definitely refer you to ANYONE who asks.”
Thank you again,
Amanda and Michael